Privacy policy
TOOS (hereinafter referred to as "our shop") recognizes the importance of protecting the personal information of customers in providing and operating an internet shopping site, and complies with laws and regulations regarding the handling of personal information, national guidelines and other norms. In addition to complying with the following privacy policy (hereinafter referred to as "this privacy policy"), we will strive for appropriate handling and protection.
When acquiring personal information, we will acquire it properly after specifying the purpose of use, and will not acquire it by deception or other wrongful means. In addition, we will not handle personal information beyond the scope necessary to achieve the specified purpose of use (use outside the intended purpose).
Our shop will not provide personal information to third parties unless disclosure is permitted under the Personal Information Protection Law and other laws and regulations.
If we receive complaints or consultations regarding the handling of personal information, we will promptly investigate the facts of the matter and respond in good faith within a reasonable period of time.
Established November 18, 2022
1. Items of personal information to be acquired
We will obtain the following information from our customers by appropriate means.
(1) Information related to login and use of services
・Name, gender, age, date of birth, telephone number, address, e-mail address, password, shipping address information
・Credit card number, bank account information, cash-on-delivery information, and other information related to payment and payment methods
・Information for the execution of products and services purchased by customers from our shop and information related to the purchased products and services
・Information on the device terminal used by the customer when using our service (type of OS, individual identification information of the terminal, etc.)
・Information related to the operation when the customer accesses our website (IP address, date and time of use, etc.)
・Information obtained by tracking technology
Information such as the customer's behavior history on the web obtained using tracking technology such as cookies (For details, please refer to "6. Use of Cookies and Other Technologies" in this Privacy Policy.)
2. Purpose of use of personal information
We will use the personal information described in "1. Items of personal information to be acquired" for the following purposes.
(1) To provide and operate our services
(2) For member registration, login and identity verification procedures
(3) For management of customers who are members of the service
(4) For the establishment and performance of transactions between customers and our group and for the use of other services by customers
(5) To facilitate transactions between the Company and customers, such as product packaging, shipping, and settlement.
(6) For management of customers who are members of the service
(7) To contact and guide our services, and to respond to inquiries and after-sales services, etc.
(8) To contact customers who have withdrawn from membership and to respond to various inquiries
(9) To respond to and prevent acts that violate our terms, policies, etc. (hereinafter referred to as "terms, etc.") regarding our services
(10) To notify you of any changes to our service terms, etc.
(11) For distribution and sending of e-mail magazines, direct mail, advertisements, etc.
(12) For implementation of market research, purchase trend analysis, questionnaires or campaigns by our shop
(13) For research and development of products, services, store management methods, etc.
(14) To create statistical data processed into a format in which individuals cannot be identified in relation to our services
(15) For other purposes incidental to the above purpose of use
4. Consent to provision and consignment of personal information
We will provide personal information to third parties when permitted by law or with the consent of the customer.
In addition, if it is necessary for the provision of services to customers, etc., we will entrust the handling of personal information to a third party after conducting necessary and appropriate supervision of the consignee.
5. Changes to Privacy Policy
Our shop may revise all or part of this privacy policy in order to properly use personal information and ensure its protection. If there are any material changes, we will notify you after announcing the effective date.
6. Use of Cookies and Other Technologies
(1) Use of cookies by our shop
When a customer visits our website, etc., our company uses information terminals such as computers, mobile phones, and smartphones used by customers to browse and improve the convenience of our services, distribute advertisements, obtain statistical data, etc. We will send and record cookies and individual identification information (hereinafter collectively referred to as "cookies") that identify We will use the acquired cookies together with customer information within the scope necessary to achieve the purpose of use described in "2. Purpose of use of personal information".
(2) Use of cookies by third parties
Our shop may use an advertisement distribution service provided by a third party, and in connection with this, the third party may acquire and use cookies, etc. of customers who have visited our website, etc. I have. Cookies, etc. obtained by the third party will be handled according to the third party's privacy policy.
(3) Cookie settings
Customers can select settings related to sending and receiving cookies from "Allow all cookies", "Reject all cookies", etc.
Please note that if you select the setting to reject all cookies, you may be restricted in using various services on the Internet, such as being unable to receive services that require authentication.
(4) Advertising distribution using cookies
On our website, etc., we distribute “behavioral targeting advertisements and personalized advertisements” that match the interests of customers based on the history of pages visited by customers and usage information of each service. We are here. Advertisements are distributed on affiliated advertising networks (sites other than our company), but the cookies used for distribution do not contain any information that identifies customers.
7.Disclosure of personal information
The Company may request disclosure of personal information based on the provisions of the Personal Information Protection Act, notification of the purpose of use, correction of personal information subject to disclosure in the event that it is contrary to the facts, etc. If the customer requests suspension of use or suspension of provision to a third party (hereinafter referred to as "disclosure, etc.") due to the reason that it is handled as a third party or that it has been obtained by deception or other wrongful means. After confirming that the request is from the person himself/herself, we will disclose it to the customer without delay. However, this does not apply if the Company is not obligated to disclose, etc. under the Personal Information Protection Law or other laws and regulations. For specific procedures for requests for disclosure, etc., please inquire at the point of contact listed in "8. Inquiries."
8. Contact us
For requests for disclosure, etc., opinions, questions, complaints, and other inquiries regarding the handling of personal information, please contact us from "CONTACT" on our website.